Before designing our offerings, we analyse the market and assess people’s needs. For us, “energy efficiency” also means helping customers understand how much they consume and what they truly want.

Through remote monitoring and the use of drones, we ensure the safety of networks and facilities and make our services accessible even in the most remote areas. With a view to efficient resource management, we are replacing water, electricity and gas meters with smart devices.

To make our services even more efficient, we are working on the digitisation of management processes document dematerialisation. We also provide people with digital tools and services to meet their daily needs.

We promote sustainable mobility as both a culture and a daily practice. We are working on new infrastructure for smart mobility. Furthermore, we continue to increase the number of electric vehicles in our corporate fleet and among our service vehicles. Finally, we promote practices such as carpooling, bike-sharing, and car-sharing.

We monitor the amount of waste produced by our users through automatic tools. This allows us to optimise waste collection and monitoring activities. We are also testing a remote gas network management system that enables us to automatically receive customers’ precise usage data.

We continue to implement new functionalities on our networks to optimise real-time monitoring. We also enhance their resilience, security, and continuity to facilitate information exchange and prevent fault reporting.